Clients

Absolute Objectivity - We don't use consulting as a back-door approach to selling other products or services. When we recommend a course of action to you, it's because our research shows that it's in your best interests. Advice is worthless without trust and confidence in its accuracy and objectivity. We know that--and so do you!

Actionable Information - We give clients the information they need to make - and implement - a decision. At the conclusion of a consulting engagement, our clients are never left in a position of asking, "Where do we go from here?" Without hedging, we'll tell you what we think..and why.

Thorough, Reliable Research - Incorrect or incomplete answers can be far worse than no answers at all. We do our homework, and make sure of our facts, before making recommendations that could affect your future profitability.

Risk and Cost Containment - Anything you do (or don't do) involves risk. Mistakes tend to be costly and long lasting. Correcting them can be as expensive (and frustrating) as living with them. FDI's services help you avoid mistakes, and make sournd, rational business decisions.

Applied Experience - Most executives and administrators have neither the training, the experience, or the inclination to do what we do. That makes it difficult to ensure that the best decisions are made -- or even that appropriate alternatives are considered. For that reason, many utilize FDI's broad exposure and depth of experience to help them get the job done right.

Unbiadsed, Third Party Perspective - Decisions can be tough. Disagreements among the members of a board, or between management, the board, or between management, the board, or regulators are common. We don't take sides, but we can take a detached, professional look at the issues and guide you in the right direction. We've no vested interest in the outcome -- only what's best for you.

Value Based Pricing - As professionals, our fees are related to time requirements and the value of our services. Our charges are never based on a commission schedule or a percentage of some cost. We'll tell you, in advance, the cost of our services--and stick to it. There are no hidden costs.

Client Satisfaction - At Facility Directions, client satisfaction is more than an objective, it's a total commitment! We'll try to meet - and exceed - your expectations.

Free Follow-Up Service - One year after we complete a project, we'll do a follow-up evaluation. If warranted, we'll compare actual performance to our projections, and provide an analysis of any areas of major variance. There is no cost for our professional time, only for travel expense, if it's required. Standing behind our work is our way of saying, "Thanks for your business".

Client Listing